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Terms of use
Terms of Use
These Terms of Use (“Terms”) govern your access to and use of the website www.darlynsilver.com (“Website”) operated by Darlyn (“we,” “our,” or “us”). By visiting, browsing, or purchasing from our Website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you should not use this Website.
1. Eligibility
You must be at least 18 years old or accessing the Website under the supervision of a parent or legal guardian.
By placing an order, you represent that the information you provide is true, accurate, and complete.
2. Intellectual Property Rights
All content, including but not limited to text, images, product designs, graphics, logos, videos, and software, is the exclusive property of Darlyn and protected under copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content from this Website for commercial purposes without our prior written consent.
3. Product Information & Availability
We make every effort to ensure that product descriptions, images, and prices are accurate. However, slight variations in color, weight, or size may occur due to screen settings, photography, or natural variations in silver and gemstones.
Availability of products is subject to change. We reserve the right to discontinue or modify items at any time without prior notice.
4. Pricing & Payments
All prices are listed in [currency, e.g., EGP] and are subject to applicable taxes.
We reserve the right to correct pricing errors or cancel orders resulting from such errors.
Payment must be made in full using accepted payment methods (e.g., credit/debit card, bank transfer, cash on delivery where applicable).
By completing a purchase, you confirm that you are authorized to use the selected payment method.
5. Orders & Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Confirmation of your order does not guarantee acceptance. A sales contract is only formed once payment is verified and the item is shipped.
6. Shipping & Delivery
Orders are shipped to the address provided at checkout. We are not responsible for delays or non-delivery due to incorrect information provided by the customer.
Delivery timelines are estimates and may vary due to courier delays, customs clearance, or unforeseen events.
Risk of loss or damage passes to you once the order has been delivered to the specified address.
7. Returns, Exchanges & Refunds
We offer hassle-free returns within 14 days of the delivery date.
To qualify for a return, items must be in their original condition—unused, unworn, and in the original packaging—with proof of purchase (receipt or invoice).
Please note: if any part of the product or its packaging is missing, our courier will be unable to collect the return.
Returns requested due to a change of mind or without a specific reason are accepted; however, return shipping fees will be the customer’s responsibility.
If a product has a manufacturing defect and cannot be repaired or replaced, you will receive a full refund within 2–4 business days of your request, free of charge.
For Cash on Delivery (COD) orders, refunds will be issued through online bank transfer.
8. Care & Warranty
Sterling silver may naturally tarnish over time. Proper care (avoiding water, perfumes, lotions, and chemicals) is the customer’s responsibility.
9. User Conduct
By using this Website, you agree not to:
Engage in fraudulent activities, including unauthorized use of payment methods.
Upload or transmit harmful content, viruses, or code that may disrupt the Website.
Attempt to gain unauthorized access to our systems or interfere with Website operations.
10. Limitation of Liability
To the maximum extent permitted by law, Darlyn shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website, products, or services.
Our liability in all circumstances shall not exceed the purchase price of the product in question.
11. Privacy & Data Protection
We respect your privacy and handle your personal data in accordance with our Privacy Policy.
By using our Website, you consent to the collection, storage, and use of your information for order processing, communication, and service improvement.
12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
13. Governing Law & Jurisdiction
These Terms are governed by and construed in accordance with the laws of [Arab Republic of Egypt].
Any disputes shall be subject to the exclusive jurisdiction of the courts of [Egypt].
14. Changes to Terms
We reserve the right to update, modify, or replace these Terms at any time. Updates will be posted on this page, and your continued use of the Website constitutes acceptance of the changes.
15. Contact Information
If you have questions regarding these Terms, please contact us at:
Email: support@darlynsilver.com
Phone/WhatsApp: +01229997025