Frequently asked questions

• Select the items you’d like to purchase and click “Add to Cart.”
• When you’re ready to checkout, click “Checkout” and fill in your details.
• Fill the required information then choose your payment method.
• Finalize your purchase by clicking “Place Order.”
• You’ll receive an order number through mail keep it handy for tracking or or processing a refund or exchange. .

For more help, contact our support team via Facebook or Instagram. We’re available daily from 10 AM to 12 AM and happy to assist you.

Absolutely! Just provide the recipient’s address at checkout.

We provide a size guide on the website to help you find the perfect fit.

Many of our pieces are adjustable; others can be resized by request.

Yes, returns/exchanges are accepted within [14 days] if the item is unworn and in its original packaging.

It means the jewelry is 92.5% pure silver mixed with 7.5% other metals for strength and durability.

Sterling silver may naturally tarnish over time, but it can be easily cleaned with a polishing cloth. We also provide care instructions with every purchase.